FAQ

What is the best way to care for a SARlite?

While SARlite is intended to be a “stow it and forget it item”, you will still need to care for it. Please make sure to keep it out of extreme temperature and prolonged direct sunlight. Rinse the package off as you would similar gear (ex: diving, SUP, kayaking, kitesurfing, ect…)

Can I take SARlite with me free diving and scuba diving?

Yes! SARlite was made with the intent that everyone who ventures on the water or in the water can have these rescue devices with them. SARlite packages the contents of the kit inside a 2 mm thick neoprene sleeve which pads the inner contents against the Mylar foil packaging for deep submersion. SARlite has depth tested the Rescue Signaling Kit to a depth of 100 feet ten times on single kit to confirm the water integrity and pressure resistance.

Where is SARlite made?

The chemical lights and floating signal mirror are made in America and the whistle is made in Canada. SARlite sources the whistle and chemical lights from original manufacturers, each considered the best within their industry. SARlite makes the signal mirror custom since there are no reliable producers of floating signal mirrors. The components are assembled together and packaged in Florida.

Why is there an expiration date on the side of my SARlite packaging?

The chemical lights inside have a 3 year shelf life from the date of manufacture, which is provided from the original manufacturer. The mirror and whistle don’t have an expiration date.

What happens after the expiration date on my SARlite?

SARlite tracks your expiration date for you, not to worry! We will email you a discount coupon as you approach your expiration date for your current chemical lights. Given the 100% sealed and waterproof nature of the product we can not just replace the chemical lights, but instead have to replace the entire kit.

Can I return the SARlite if I don’t like it?

Given the nature of being a rescue signaling kit, once the product ships we are not in a position to take the equipment back and re-stock it. Concerns like exposure to high temperature (being in a really hot car) are out of our control once it leaves our shipping facility. We apologize for this inconvenience and hope you understand our position.

What is I want to sell SARlites in my store?

Awesome! We provide wholesale pricing and a free custom check-out counter retail display box for just this purpose. APPLY HERE and lets get you a shipment of SARlites!

Which payment methods are accepted?

All major credit cards, PayPal, Amazon Pay and Google Pay.

Are there bulk discounts if I want to equipment my entire family or team?

Yes! We offer free First Class Shipping on two or more SARlites, and offer a Team discount of 20% off when you buy 10 or more.